Remi is an AI receptionist for guesthouses, lodges and small hotels. It answers every booking enquiry 24/7 — rates, availability, directions — captures the reservation into your diary, takes the deposit that holds it, and follows up the ones left unpaid. It runs alongside the booking system you already use — and every month, it shows you the rand value it recovered.
Tap “Talk to Remi” (bottom-right) to hear it answer live · 1-week free trial
The problem
Guests plan trips at night and over weekends, and a traveller comparing three lodges books the one that replies first. You can't be on the phone at 11pm — so the enquiry sits until morning, and the room stays empty. Remi answers instantly, every time, captures the reservation, and takes the deposit that actually holds it.
How a booking goes
By call or WhatsApp, Remi handles the enquiry end-to-end — and hands anything it isn't sure about to you, so you're never overbooked.
Remi works alongside your booking system — it doesn't replace it, and it hands the tricky availability calls to you.
Built for a small property's front desk
Rates, availability questions, directions, policies — answered instantly on call & WhatsApp, in the guest's language, at any hour.
Books into your diary — and when dates are tight, holds the details and flags you to confirm, so you're never overbooked.
Sends a secure deposit link to hold the booking, and politely follows up any deposit left unpaid until it's settled.
Automatic confirmation and a pre-arrival reminder over WhatsApp — fewer no-shows and last-minute cancellations.
Check-in times, parking, pets, Wi-Fi, breakfast — the repeat questions answered, so your inbox isn't full of them.
Group booking, special request or anything unusual? Remi takes the details and hands off to you with a summary.
One hire, four jobs
Answering is just Remi's first job. The same AI employee also works your money, your quiet season and your daily admin — and reports the rand value it brings back every month.
Collects the deposits that hold reservations and follows up any left unpaid over WhatsApp & email — so a reserved room is a paid room.
Phones to confirm high-value reservations, sends pre-arrival reminders with check-in details, and briefs the team on the day's arrivals every morning.
Invites past guests back for the quiet season and turns great stays into the Google reviews travellers book by — you approve every campaign.
Meet the whole team on the Remi homepage →
Fits your property
Remi isn't a booking system or channel manager — it's the front desk in front of yours: it answers, captures the enquiry, takes the deposit, and leaves the final say with you.
Pricing
R2,900/mo
a couple of captured after-hours bookings covers it
Want deposits taken at booking, chasing & win-backs on autopilot? Complete. Just want unpaid deposits chased? PaidUp from R299/mo. See all of Remi →
See it on your line
Leave your details and we'll set up a live demo on your own number, so you can hear the latency and voice quality yourself — no obligation.
Prefer WhatsApp? Message us here →
Tap “Talk to Remi” in the corner to have a live conversation with it right now — then put it on your property's number in a couple of days.
Book a free demoOr start your trial — from R2,900/mo
Questions
That is when most of them arrive. Remi answers around the clock — including weekends and public holidays — captures dates, guest numbers and requirements, and gets the enquiry into your diary instead of leaving it on a voicemail nobody hears until Monday.
Yes. Remi sends a secure payment link so a guest can pay the deposit while they are still interested, rather than after the enquiry has gone cold.
Yes — you forward your existing number to Remi, so your listings, signage and OTA profiles stay exactly as they are.
Remi answers calls in English and Afrikaans with a natural South African voice, so guests are not immediately aware they are talking to software.
R2,900/month on Remi · Standard, with 1,000 talk-minutes included and R1.85/min after that. A single recovered booking generally covers the month. There is a free 1-week trial.
More of Remi